Last Updated: September 27, 2018

2nd Address Host Assured

Our mission is to deliver an unparalleled property leasing experience. To make sure the entire process is as seamless as possible, we've added a few extra layers of care.

Our platform is 100% risk free for our Hosts, and to ensure piece of mind, we first screen all prospective Guests with our in-depth Guest Screening Process, with criminal history checks and credit reports, we stand behind our Guests. In addition, we will also find a qualified Guest as quickly as possible to reduce vacancy.

$10,000 2nd Address Property Guarantee

The Property Guarantee is in place to protect rental home owners (referred to as “Host”) and their property. If there is ever an incident where a tenant is responsible for damage to your rental property that is above and beyond the deposit, 2nd Address will reimburse up to $10,000 for property damage.

For all cases of property damage, the Host should first attempt to resolve the complaint with the Guest. In case of an emergency, police should be called first, then contact your 2nd Address Host Support.

Read more about the 2nd Address Property Guarantee.

2nd Address Guest Assured

All Guests that have booked your property through 2nd Address are automatically covered under our Guest Assured Program. Coverage includes:

  • Up to $50,000 in coverage for Personal Property loss or damage
    • Covers full replacement costs.
    • Provides comprehensive all-risk protection, including in cases of mysterious disappearance or theft
    • Up to $5,000 in coverage for Special Personal Property such as: Jewelry, Fine Art, Camera and Equipment, Furs, Computers and Tablets, Oriental Rugs, Musical Instruments, and Coin Collections
    • Up to $500 in coverage for Money and Securities
  • Accidental Property Damage coverage up to $15,000
    • Provides protection for accidental damage to unit during stay.
    • Coverage includes broken furniture, damage to walls, damage to countertops, pet damage (if pets are included on the lease), etc
  • Personal Liability coverage up to $300,000
    • Covers personal accidents sustained on property
    • Provides financial protection for the Guest in case of personal injury

Read more about Guest Assured.